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secondary monitor not connecting to computer

If you are struggling to connect to one or more monitors you need to assess the following:

Force display detect: This can be done by pressing Windows Key + Ctrl + Shift + B. The screen will flash and beep while the graphics driver restarts.

And you could check the display settings: done via Windows Key + P, and make sure your display mode is set to 'Extend' not 'PC screen only'.

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If you still can't find an answer to what you're looking for, or you have a specific question, open a new ticket and we'd be happy to help!

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